Important information on COVID-19 for British Council customers and partners

Following the recent lockdown developments, the British Council is resuming its operations with several restrictions in place until further notice. They are as follows:

Customer contact

Our offices are now open to the public from Tuesday to Friday from 10.00 to 18.00 and from 09.00 to 15.00 on Saturday. Please contact us via telephone on 4030200 or email

English Teaching Centre 

To continue to protect the health and safety of our students, all British Council English online classes will now be delivered face-to-face from September 2020. Please visit to register and book your online consultation with our experts.

As we prepare to return to face-to-face classes for our September/October term, we have put in place several precautionary measures in our teaching centres for your safe return. These include:

  • Temperature checks on entry to the buildings (at Rose Hill and Northfields)
  • Hand sanitizer stations in every room
  • Classroom desks spaced at least meter apart 
  • Thorough cleaning of classroom surfaces between every lesson
  • Teachers will wear face shields in class
  • All students and parents/guardians accompanying them will be required to wear a mask while on the British Council premises. 
  • Saturday classes will have a staggered start/finish times to avoid overcrowding inside the building. 

Please help us to stay safe, by ensuring your child wears a mask while they are on British Council premises, and by providing stationary items so that kids don’t need to share resources

Please do not hesitate to contact our customer services team at or 4030200 should you have any questions on how to join our classes. Our commitment to the safety of our students as well as to their continued access to learning remains unwavering. 

Examination services


In light of the lockdown being lifted in Mauritius, we're resuming paper-based and computer-delivered IELTS - which has even faster results in just 3-5 days. Please visit to book and pay for your test online.

To continue to protect the health of IELTS test takers, in light of Novel Coronavirus (COVID-19), we're taking strict sanitation measures to ensure our equipment and systems are safe and are in line with Government directives on physical distancing. 

We would like to offer you support to help you prepare for IELTS during this challenging time; please visit for our free online preparation offers and activities.

Professional and University exams

All Professional and University exams have been resumed. 

Programmes in arts, education and society

All programmes in Arts, Education and Society in Mauritius are currently being resumed.

Please stay up to date on current welfare guidelines, available here: