The importance of the English language as a driver of global business success should not be underestimated. Are you fully confident in the world’s business language? If not, you may be losing out potential career opportunities.

As the world’s English experts with more than 80 years of experience, we are uniquely positioned to provide you with professional development and 21st century skills that will help you compete more effectively in today’s fast-paced global economy.

Our Professional Skills suite offers a wide range of business English courses and workshops designed to meet your specific workplace needs.


  • Advanced Business Writing
  • Better Emails
  • Business Writing Essentials
  • Reports that work
  • Advanced Presentation Skills
  • Effective Negotiation Skills
  • Handling Difficult Colleagues and Customers
  • Interpersonal Communication Skills
  • Success with Presentations
  • Train the Trainer: Essential Skills 
  • Delivering Service Excellence
  • Handling Angry, Hostile and Abusive Customers
  • Intercultural Fluency Essentials

With face-to-face, blended and digital programmes in the following suites, you can be sure to find a solution to take your career to the next level. Download our detailed Professional Skills Directory.

Professional Skills courses and workshops can either be taken at British Council Rose Hill, in regular public groups, or privately in your company’s premises. If you are interested in tailor-made, private courses for your company please email For public courses, the following information applies:

Course information

  • Levels

    Intermediate, Upper-Intermediate and Advanced

  • Course format


    • 36 hours (2 modules) or 18 hours per module
    • 2 lessons per week 
    • Maximum 20 students in each class. 
  • Course locations

  • Price

    • 1 Module (6 weeks): Rs 3,900
    • 2 Modules (12 weeks): Rs 7,500

Course Schedule

09 Nov - 16 Dec Reports that work
10 Nov - 17 Dec Interpersonal communication skills

We aim to improve your business communication skills, with a particular focus on spoken and written communication for dealing with clients. Our unique training methodology puts learning and learners at the centre of everything we do.