The importance of the English language as a driver of global business success should not be underestimated. Are you fully confident in the world’s business language? If not, you may be losing out potential career opportunities.

As the world’s English experts with more than 80 years of experience, we are uniquely positioned to provide you with professional development and 21st century skills that will help you compete more effectively in today’s fast-paced global economy.

Our Professional Business Skills suite offers a wide range of business English courses and workshops designed to meet your specific workplace needs.


  • Advanced Business Writing
  • Better Emails
  • Business Writing Essentials
  • Reports that work
  • Advanced Presentation Skills
  • Effective Negotiation Skills
  • Handling Difficult Colleagues and Customers
  • Interpersonal Communication Skills
  • Success with Presentations
  • Train the Trainer: Essential Skills 
  • Delivering Service Excellence
  • Handling Angry, Hostile and Abusive Customers
  • Intercultural Fluency Essentials

With face-to-face, blended and digital programmes available, you can be sure to find a solution to take your career to the next level. Download our detailed Professional Skills Directory.

Professional Business Skills courses can either be taken at the British Council Rose Hill, privately in your company’s premises or online. If you are interested in tailor-made, private courses for your company please email 

Course information

  • Levels

    Intermediate, Upper-Intermediate and Advanced

  • Price

    Contact us to discuss your training requirements and find a package that works for you.

We aim to improve your business communication skills, with a particular focus on spoken and written communication for dealing with clients. Our unique training methodology puts learning and learners at the centre of everything we do.