The importance of the English language as a driver of global business success should not be underestimated. Are you fully confident in the world’s business language? If not, you may be losing out potential career opportunities. 

As the world’s English experts with more than 80 years of experience, we are uniquely positioned to provide you with professional development and 21st century skills that will help you compete more effectively in today’s fast-paced global economy. 

Our Professional Skills suite offers a wide range of Business English courses and workshops designed to meet your specific workplace needs.


With face-to-face, blended and digital programmes in the following suites, you can be sure to find a solution to take your career to the next level. Download our detailed Professional Skills Directory below.

Written Communication 

  • Advanced Business Writing
  • Better Emails
  • Business Writing Essentials
  • Reports that work 

Interpersonal Communication

  • Advanced Presentation Skills
  • Effective Negotiation Skills
  • Handling Difficult Colleagues and Customers
  • Interpersonal Communication Skills
  • Success with Presentations
  • Train the Trainer: Essential Skills 

Customer Service

  • Delivering Service Excellence
  • Handling Angry, Hostile and Abusive Customers

Diversity and Inclusion (Term 2 onwards)

  • Intercultural Fluency Essentials

Professional Skills courses and workshops can either be taken at British Council Rose Hill, in regular public groups, or privately in your company’s premises. If you are interested in tailor-made, private courses for your company please email For public courses, the following information applies:

Course information

  • Levels

    Intermediate, Upper-Intermediate and Advanced

  • Course format


    • 36 hours (2 modules) or 18 hours (1 module)
    • 2 lessons per week
    • Maximum 20 students in each class. 


    • 09.00 - 17.00
    • Two Full-days
    • Maximum 20 students in each class. 
  • Course locations

  • Price

    • 1 Module (6 weeks): Rs 3,900
    • 2 Modules (12 weeks): Rs 7,500

    Rs 4,400 for 2-day workshops 

Rose Hill language centre
Class Timetables

Days Times
GROUP 1: Tuesday and Thursday  18:15 - 19:45
GROUP 2: Wednesday and Friday   18:15 - 19:45


TERM 1 (January - March)  Better Emails Interpersonal Communication Skills
TERM 2 (April - June) Reports that Work Success with Presentations
TERM 3 (July - September) Better Emails  Intercultural Fluency
TERM 4 (September - December) Success with Presentations  Advanced Business Writing


Term 1 25 - 26 February 09.00 - 17.00 Success with Presentations
Term 2 19 - 20 May 09.00 - 17.00 Better Emails
Term 3 25 - 26 August 09.00 - 17.00 Reports that Work
Term 4 20 - 21 October 09.00 - 17.00 Intercultural Fluency

Please note that exact class timetables will be confirmed upon registration.  

Term Dates
for 2021

Term 1 11 January to 03 April 
Term 2  19 April to 10 July 
Term 3  26 July to 06 October
Term 4  01 November to 11 December

We aim to improve your business communication skills, with a particular focus on spoken and written communication for dealing with clients. Our unique training methodology puts learning and learners at the centre of everything we do.