Upgrade your professional skills with this series of week-long workshops. We have selected the most important workplace skills for these interactive and highly engaging workshops.
|COURSES||COURSE DATES||COURSE DETAILS|
|Essential Presentation Skills (and public speaking)||19 - 23 February||Structure, openings, signposting, dealing with questions, using visuals, body language, using notes effectively|
|Professional Email Writing||19 - 23 March and 27 - 31 August||Reading techniques, formality, requests and offers, making arrangements, giving information, summarising, recognising urgency, problems, solutions|
|Report Writing||16 - 20 April and 17 - 21 September||Structure, layout, organisation, paragraphing, style, using numbers, describing charts and graphs, executive summaries, appropriate vocabulary|
|Business Meetings and Telephony||28 May - 1 June and 22- 26 October||Cultural differences, structuring meetings, arguments, interruptions, problem solving, dealing with people, taking and leaving messages, handling enquiries, requests and offers, dealing with problems|
|Networking and Socialising||18 - 22 June and 26 - 30 November||Meeting for the first time, getting into and leaving conversations, conversation techniques, active listening, welcoming visitors, offers and invitations, hospitality, dealing with other customs and cultures|